Thank you for shopping with Dainty Store.
We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.
1. Order Processing
- All orders are processed within 1–3 working days after order confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
Once your order is shipped, you will receive a confirmation message/email with tracking details.
2. Delivery Timeline
- Orders are usually delivered within 5-7 working days from the date of dispatch.
- Delivery timelines may vary depending on your location, courier availability, weather conditions, festivals, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping offers may be available on selected orders or promotional campaigns.
4. Delivery Areas
We currently ship across most locations in India.
If your location is not serviceable, our team will contact you regarding the order status.
5. Delayed or Failed Deliveries
While we aim to deliver all orders on time, delays may occur due to:
- Courier partner issues
- Incorrect shipping address
- Natural calamities or unexpected events
- High order volumes during sales/festive periods
In such cases, we will try our best to assist you.
6. Incorrect Address
Customers are responsible for providing accurate shipping details.
Dainty Store will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
7. Tracking Orders
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (if applicable).
8. Damaged Packages
If the package appears damaged or tampered with at the time of delivery:
- Please do not accept the package.
- Contact us immediately with photos/videos for assistance.
9. Contact Us
For shipping-related queries, contact us at:
Dainty Store
Website: www.daintystore.in
Email: dainystore21@gmail.com